Manage every WhatsApp conversation as a team — without the chaos
Trusted by growing businesses across Asia
WhatsApp at the core. Growth everywhere.
One platform built for every team that runs on WhatsApp.
Acquire, engage, and convert customers at scale
- Send broadcast campaigns to thousands of contacts in minutes
- Track delivery, read, and reply rates in real time
- Use Meta-approved templates to stay compliant and get results
- Segment contacts by lifecycle stage, tags, and custom attributes
Everything your team needs
Built for businesses that run on WhatsApp
Click any feature to see it in the app →
Built for every role on your team
Whether you're the owner, the manager, or the marketer — Wadwin works for you.
The SME Owner
The problem
Customers message on WhatsApp but replies are scattered across personal phones. Orders fall through the cracks.
Wadwin solves it
One shared number, one inbox. Your whole team sees every message. Nothing gets missed.
The Team Lead
The problem
No visibility into who's handling what. Can't tell if customers are being replied to on time.
Wadwin solves it
Assign conversations, track response times, and see agent performance — all in one dashboard.
The Marketing Manager
The problem
Sending campaigns is clunky. Template approvals take forever. Read rates are impossible to track.
Wadwin solves it
Create, approve, and broadcast campaigns in minutes. Real-time delivery and read analytics included.
10× your team's performance with AI
Set up in plain English. No flowcharts. No coding. Just results.
AI Auto-Reply
Write your bot's instructions in plain sentences — name, tone, topics, business hours. Wadwin handles the rest, 24/7.
Cantonese-First AI
Industry-first native Cantonese persona engine. Formal, conversational, or bilingual — your AI speaks your customers' language.
AI Suggest
Get smart reply drafts in your input box. Review, edit, and send — faster responses without sacrificing the human touch.
Kim's Fashion House tripled customer responses in 30 days
Up and running in minutes
No technical setup required
Connect WhatsApp
Link your number in under 5 minutes. No coding required.
Invite your team
Everyone sees the same inbox. Assign, reply, and collaborate.
Start messaging
Reply to customers, launch campaigns, and track results — all in one place.
Loved by teams across Asia
“Wadwin changed how we handle support. Response times went from hours to minutes — customers notice immediately.”
“We sent our first broadcast to 500 customers in 10 minutes. The template manager saved weeks of back-and-forth with Meta.”
“Finally, one inbox for all our WhatsApp conversations. No more missed orders. Our sales team loves it.”
Simple, transparent pricing in HKD
No USD conversion. No hidden per-message markup. Meta API costs passed through at exact rate.
Free plan — no credit card required
Starter
Cancel anytime
- 1 WhatsApp number
- 3 team members
- 2,000 contacts
- 5,000 broadcast messages/mo
- AI auto-reply
- Template management
- Basic analytics (30 days)
Growth
Cancel anytime
- 3 WhatsApp numbers
- 10 team members
- 20,000 contacts
- 30,000 broadcast messages/mo
- AI auto-reply + AI Suggest
- Advanced analytics (90 days)
- Cantonese AI persona
Scale
Cancel anytime
- Unlimited WhatsApp numbers
- Unlimited team members
- Unlimited contacts
- Unlimited broadcasts
- Full AI suite
- Analytics retention: 1 year
- Priority support
- Dedicated onboarding
Enterprise
Custom pricingFor high-volume teams & agencies
- Everything in Scale
- Custom WhatsApp number provisioning
- Multi-brand workspace management
- SLA-backed uptime guarantee
- Custom AI persona training
- Dedicated account manager
- Custom billing & invoicing
- On-site onboarding available
No commitment required
Meta message costs are billed separately at exact Meta rates — no markup, ever.
Frequently asked questions
Do I need a Meta Business account?+−
What is a WhatsApp template message?+−
How many team members can I add?+−
Is my data secure?+−
What happens when my free trial ends?+−
Can I send bulk messages?+−
Do you support Cantonese?+−
Do you support languages other than English?+−
What happens when I upgrade?+−
Join thousands of businesses already managing WhatsApp the smart way.
Ready to grow with WhatsApp?
Join businesses across Asia using Wadwin to connect with customers faster.
Get started for freeAlways getting better
We ship updates every 2–4 weeks. Here's what's new.
Adwinr AI engine & version badge
- Adwinr AI pipeline with multi-step reasoning, web search, and auto-routing between fast and deep models.
- Version badge in sidebar auto-derives from package.json via NEXT_PUBLIC_APP_VERSION.
- Improved stability across webhook handling and API error recovery.
AI auto-reply assistant (Adwinr)
- One-click AI reply suggestions from the inbox composer — context-aware and workspace-trained.
- Configurable AI persona, tone, and escalation rules per WhatsApp number.
- Works alongside human agents — AI suggests, agent approves.
Customer onboarding and role system
- Admin Console "add number" flow assigns an owner when the line is created.
- Roles rebuilt — Managers, Agents, and Billing roles enforced server-side.
- Plans, credits, and trials live on each WhatsApp number so billing follows the line.