Connect your own phone number
Your number will be live in ~5 minutes. Meta reviews your business in the background — you don't need to wait.
Before you start — important
- Your phone number cannot be registered on WhatsApp Personal or WhatsApp Business App at the same time
- You need a number that can receive SMS or voice calls for the one-time verification code
- VoIP (virtual) numbers are often rejected by Meta — use a physical SIM where possible
What you'll need
Admin access to a Meta Business Portfolio
Your Facebook account must have Full Access or Admin role. Check at business.facebook.com → Settings → People.
Two-factor authentication enabled on Facebook
Meta requires 2FA before you can connect any WhatsApp Business number.
A phone number ready for verification
A mobile or landline that can receive an SMS or phone call. VoIP numbers are often blocked by Meta.
Step-by-step guide
Open the connect flow in Wadwin
Go to Wadwin → Onboarding and click Connect WhatsApp API. Select "Yes, I have a number" when prompted.
Sign in with Facebook
A Meta pop-up will appear. Sign in with the Facebook account that has Admin access to your Meta Business Portfolio. If you're on the wrong account, click "Log into another account".
Select your Business Portfolio and WABA
Choose your Meta Business Portfolio. Meta will either find your existing WhatsApp Business Account (WABA) or guide you through creating one. Confirm your business name, website, and timezone — timezone and currency cannot be changed after creation.
Verify your phone number
Enter your phone number with the correct country code. Choose SMS or phone call for your verification code. Enter the 6-digit code when it arrives and click Next.
You're live!
After completing the Meta flow, Wadwin receives your credentials automatically. Your number is connected — send a WhatsApp message to your number to confirm everything works.
Pro tip: Use a System User token (optional)
Wadwin uses a permanent access token from Meta. If you ever need to regenerate your token manually (e.g. after a security review), create a System User in Meta Business Settings and generate a token with Never expiry.
- Go to Meta Business Settings → System Users → Add
- Create a System User with Admin role
- Generate New Token → enable
whatsapp_business_messagingandwhatsapp_business_management - Set expiry to Never and copy the token into Wadwin settings